Overcoming Mimecast issues
The reports generated by Diginius Insight are sent in PDF for ease of opening and reading, and can be accepted by all devices/email clients.
However, occasionally users with Mimecast installed to enhance email security can come across 'This message is badly structured' error messages. This isn't anything to worry about, as our Sender Policy Framework (SPF) is setup as per industry standard specifications and we use UTF-8 encoded messages. Also, our email reports are sent as PDFs, not as ZIP files.
This is a quick and easy issue to resolve; simply contact your webmaster and request that they whitelist messages coming from Diginius Insight by following the Mimecast instructions here.
If you encounter any issues or would like further clarification on resolving this, please contact support@diginius.com.